home
RSS
Overheard: Waiting at the doctor's office
August 10th, 2012
02:21 PM ET

Overheard: Waiting at the doctor's office

Editor's note: This post is part of the Overheard on CNN.com series, a regular feature that examines interesting comments and thought-provoking conversations posted by the community.

CNN contributor Dr. Anthony Youn hit a nerve with his recent post, "Long wait at the doctor's office? Blame the patients." Youn describes three common scenarios in which patients can cause a doctor to run behind schedule: the patient being late themselves, medical emergencies and then what Youn calls, "Oh, by the ways..." in which a patient brings up a complex medical issue at the end of an appointment.

Many doctors and medical professionals weighed in, supporting Youn. They said doctors should take the time they need to provide proper care - even if it means pushing back a few appointments. A few added their own reasons why doctors can run late.

Halfthestory
Every day I have at LEAST one patient make me late for the next. Patients show up late, early, wrong day, etc. My treatment time will vary based on how well or poorly the person is doing that day - their emotional status, talkativity, etc. Health care is far more complex than most people realize.

Otheym
The "oh by the way" is the bane of a physician's existence! That alone can add 30 minutes to a visit. And once you are behind a half hour, then you are behind a half hour for the rest of the day!

Rongot
I work at a large hospital and there are days where up to 50% of our patients do not show up for their appointments. We therefore double book many appointment slots. We have people who have failed [to make] dozens of appointments and still just call for another. Either they do not realize they are contributing to the problem as well as taking up valuable appointment times or they just do not care.

Zona33
As a busy physician I can tell you that a big reason that patients end up waiting in doctors' offices has to do with the fact that there is a physician shortage in this country and it is only going to get worse moving forward.

Sho0023
Another point I'd make is that many of us (myself included) are salaried. I don't get extra money by seeing more patients or by doing more procedures. And if I'm running late, I will have to stay until 6, 7 or 8 p.m. finishing my notes. I'd MUCH rather be on time.

Spoddney
Yes, we may be late, but when I've got a scheduled 30 minute appointment with 45-year-old mother of two and I have to tell her (and her husband) that she's got stage IV lung cancer with brain, liver and bone metastasis ... that she'll likely be dead within 3 months regardless, that her children will grow up without a mother, that she's unlikely to get adequate hospice care because she doesn't have comprehensive enough health insurance and she has a (understandable) breakdown in my office ... Will you still think I'm rude for being late?

Patients responded as well, saying that being late is simply rude - especially if it's due to overbooking, other patients' lateness or inefficient staff.

Chicago7
My doctor used to do some double booking, just like the airlines, to defend against no-shows. Long wait times were business as usual, both in the waiting room and in the treatment rooms, until she lost a few patients because of it. The best advice this doc gave in this article was to find another doctor if you're badly treated. It made my doctor clean up her act.

Cajuncatdude
Patients who are late should go to the back of the line. Period.

Nelson9
Doctors should have some time set aside for patients who are actually sick. I called my (former) doctor when I awakened with eyes swollen shut from poison ivy. The desk told me he had no appointments for a week. I had to go to the emergency room instead. If a doctor cannot see you when you are sick, what the devil is the use of having a doctor?

Ajkf
I once sat in an exam room in a thin gown for two hours while I listened to the doctor say she was going to lunch. Then I heard her come back and gossip for another 30 minutes. I was on my way out the door when she finally came in to see me. She just couldn't understand why I was so upset.

Brain69x
If the doctor's office is running an hour or two behind schedule, a courtesy call to the scheduled patient would go a long way to resolve the issue. It's no-brainer stuff like this that makes me wonder about the medical profession's professionalism.

Other patients chimed in asking us all to be a bit more, well, patient.

Thefox1931
I no longer arrive at my primary care doctor's office on time for an appointment. There is no need to because he always runs about an hour late. I wouldn't have it any other way. He listens to what you say (and many times, I believe, to what you don't say) before making his diagnosis. He care about his patients, and this is what matters.

Eric Slyter
I think the best remedy for the problem is simple: patients need more patience, and physicians need an equal amount of understanding, as long as their work ethic is already strong. Sometimes, lines just can't be avoided. Plain and simple.

Amber12010
I am not going to moan and groan if I have to wait - that is the price you pay to see a medical professional. Bring a book, and sit back and relax, and be thankful you can even be in a waiting room waiting to see a doctor. A lot of people do not have that luxury.

Sunsfan
The issue in medicine today is that patients see themselves as consumers of a service and, as paying customers, feel like they can demand what they feel they have paid for and are entitled to receive. Which is all fine and good, except that medicine is inexact and messy. And you share your caregivers with other customers demanding the same thing for themselves. Doctors are way underpaid for what they deal with from their "customers."

Tmp11
My OBGYN is a specialist and after four miscarriages I don't want to see anyone else. I'm more than happy to wait while he's behind because he likes to be in all his patients' deliveries if he can. He also takes a lot of time with each person and treats you like you are the only person having problems. He never rushes you out or makes you feel like a burden. I'd sit all day and wait for service like that.

Do you think your doctor needs to step up his or her game when it comes to running behind schedule? Has your doctor's office added incentives or penalties for patients to be on time? Or are you content to sit and wait if your physician is helping out someone else? Tell us in the comments below.


soundoff (928 Responses)
  1. Commercial Van Repair Shop Near Me

    http://www.safepet.com/__media__/js/netsoltrademark.php?d=fleetvehiclerepairshop.com/

    June 12, 2021 at 07:54 | Report abuse | Reply
  2. antalya escort

    Wow, amazing weblog layout! How lengthy have you been running a blog for? you made blogging look easy. The full look of your site is wonderful, let alone the content!

    http://escorthatti.org

    June 12, 2021 at 08:02 | Report abuse | Reply
  3. RV Repair Near My Location

    https://www.123malayalee.com/redirect.php?link=https://campervanrepairshop.com/

    June 12, 2021 at 08:28 | Report abuse | Reply
  4. Diesel Sprinter Repair Near Me

    https://images.google.cm/url?q=https://ocrvfleetservices.com/

    June 12, 2021 at 08:37 | Report abuse | Reply
  5. gyms near me

    You've made some decent points there. I checked on the internet to find out more about the issue and found most individuals will go along with your views on this web site.

    http://www.termappraisal.biz/__media__/js/netsoltrademark.php?d=www.reviewnearme.com

    June 12, 2021 at 13:58 | Report abuse | Reply
  6. indian restaurants near me

    Very good article! We will be linking to this great post on our site. Keep up the great writing.

    http://uglyteller.com/__media__/js/netsoltrademark.php?d=bestservicenearme.com

    June 12, 2021 at 16:54 | Report abuse | Reply
  7. Wm Marchesi

    Have you ever heard of second life (sl for short). It is essentially a online game where you can do anything you want. SL is literally my second life (pun intended lol). If you would like to see more you can see these second life articles and blogs

    http://everydayliteracies.blogspot.com/2008/05/social-network-workshop-choose-website.html

    June 12, 2021 at 18:05 | Report abuse | Reply
  8. panda express near me

    Spot on with this write-up, I seriously feel this web site needs a great deal more attention. Iíll probably be back again to read more, thanks for the information!

    https://radar.techcabal.com/clicks/track?url=http://www.quotenearme.com

    June 12, 2021 at 18:15 | Report abuse | Reply
  9. bet-n

    I loved as much as you will receive carried out right here.
    The sketch is attractive, your authored material stylish.
    nonetheless, you command get got an nervousness over that you
    wish be delivering the following. unwell unquestionably come more formerly
    again as exactly the same nearly a lot often inside case you shield
    this hike.

    June 12, 2021 at 20:05 | Report abuse | Reply
  10. Shameka Dollen

    Have you ever heard of second life (sl for short). It is essentially a game where you can do anything you want. sl is literally my second life (pun intended lol). If you want to see more you can see these Second Life websites and blogs

    http://everydayliteracies.blogspot.com/2008/11/rives-3-minute-story-of-mixed-emoticons.html?showComment=1225937100000

    June 12, 2021 at 21:37 | Report abuse | Reply
  11. carmax near me

    I enjoy reading through a post that can make people think. Also, thank you for allowing for me to comment!

    https://zippyapp.com/redir?u=http://hootnholler.net/

    June 13, 2021 at 00:21 | Report abuse | Reply
  12. farmers market near me

    http://ycaistock.com/home/link.php?url=wholesalenearme.com

    June 13, 2021 at 03:09 | Report abuse | Reply
  13. Troy Bunselmeyer

    I don't know about you guys but I love airplanes. I have a friend in highschool that loves airplanes, so here are some airplane related stuff I don't know about you guys but I love airplanes. I had a friend in highschool that loved airplanes, so here are some airplane related stuff https://www.airlinereporter.com/2011/05/time-lapse-video-of-hawaiian-airlines-first-airbus-a330-coming-to-life/

    http://urlm.co/g/c/f/163872

    June 13, 2021 at 04:36 | Report abuse | Reply
  14. antique stores near me

    https://maps.google.mw/url?q=https://bestlocalnearme.com

    June 13, 2021 at 04:40 | Report abuse | Reply
  15. planned parenthood near me

    Good article! We are linking to this great post on our site. Keep up the great writing.

    http://nude-virgins.info/cgi-bin/out.cgi?ses=JLNVCWg7tj&id=393&url=https://bestshopnearme.com

    June 13, 2021 at 06:00 | Report abuse | Reply
  16. rental car near me

    http://nudewwedivas.forumcommunity.net/m/ext.php?url=http://reviewnearme.com/

    June 13, 2021 at 06:51 | Report abuse | Reply
  17. chevy dealer near me

    http://www.justiciaparatodos.com/__media__/js/netsoltrademark.php?d=bestservicenearme.com/

    June 13, 2021 at 09:56 | Report abuse | Reply
  18. tylekeo88

    Xem Trực Tiếp đá Bónglịch phát sóng vtv3 hôm nayTheo thể thức thi đấu, đội thắng ở cặp đấu này sẽ giành tấm vé đến Lithuania trong ngày hội bóng đá lớn nhất thế giới cho futsal. Tuyển futsal Việt Nam bước vào trận play-off lượt đi tranh vé dự play-off World Cup 2021 với sự tự tin. Tuy vậy, HLV Phạm Minh Giang bày tỏ, toàn đội không ngán Lebanon tuy vậy sẽ tìm cách để khắc chế sức mạnh của đối thủ bởi trên băng ghế huấn luyện là nhà cầm quân Ramiro Lopez, người từng dẫn dắt futsal Tây Ban Nha.|Dựa vào lịch thi đấu, quý khách có thể chuẩn bị xếp làm việc

    https://questiontime.info/detail/xem-truc-tiep-mc-vs-liverpool-40763.html

    June 13, 2021 at 12:59 | Report abuse | Reply
  19. ups drop box near me

    Nice post. I learn something new and challenging on blogs I stumbleupon every day. It will always be exciting to read articles from other writers and use something from other websites.

    https://magazinplus.cz/clickthru.php?spotid=45&section=hp&destination=https://bestservicenearme.com

    June 13, 2021 at 13:34 | Report abuse | Reply
  20. truc tuyen thvl1

    Liên Kết Xem Trực Tiếp Soccer Futsal Việt Nam Vs Lebanon Vòng Loại World CupvaoroiNếu cứ đùa như cách vừa đè bẹp Everton tới 3-1 trên sân quý khách hàng

    https://virandoamor.com/detail/seagame-30-20881.html

    June 13, 2021 at 13:52 | Report abuse | Reply
  21. truyền hình trực tuyến vtv3

    Kết Trái Futsal Việt Nam Vs Lebanontrực tiếp vtv3Theo thể thức thi đấu, đội thắng ở cặp đấu này sẽ giành tấm vé đến Lithuania trong ngày hội bóng đá lớn nhất thế giới cho futsal. Tuyển futsal Việt Nam bước vào trận play-off lượt đi tranh vé dự play-off World Cup 2021 với sự tự tin. Tuy vậy, HLV Phạm Minh Giang bày tỏ, toàn đội ko ngán Lebanon song sẽ tìm cách để khắc chế sức mạnh của đối thủ bởi bên trên băng ghế huấn luyện là nhà cầm quân Ramiro Lopez, người từng dẫn dắt futsal Tây Ban Nha.|Dựa vào lịch thi đấu, quý khách có thể sắp xếp việc làm

    https://rucyprus.net/detail/vtv11-101391.html

    June 13, 2021 at 16:53 | Report abuse | Reply
  22. fishing near me

    http://jeremy-voss.com/__media__/js/netsoltrademark.php?d=www.quotenearme.com

    June 13, 2021 at 17:07 | Report abuse | Reply
  23. skateparks near me

    http://5ivestarlondon.com/track.aspx?click=I&group=Z&item=Primrose+Bakery+Bespoke+Service&url=https://sandyfeetsprayer.com

    June 13, 2021 at 19:05 | Report abuse | Reply
  24. spectrum store near me

    Oh my goodness! Amazing article dude! Thank you so much, However I am having troubles with your RSS. I donít understand why I cannot subscribe to it. Is there anybody else having similar RSS problems? Anybody who knows the answer can you kindly respond? Thanks!!

    https://svb.trackerrr.com/pingback.php?url=www.romeomotorsports.com

    June 13, 2021 at 19:09 | Report abuse | Reply
  25. coinstar near me

    https://www.curseforge.com/linkout?remoteUrl=https://counselforward.com

    June 13, 2021 at 22:27 | Report abuse | Reply
  26. marco's pizza near me

    Great article! We will be linking to this great post on our website. Keep up the good writing.

    http://www.sss.com/__media__/js/netsoltrademark.php?d=www.fleetautorepairshop.com/

    June 14, 2021 at 02:27 | Report abuse | Reply
  27. zaxby's near me

    http://www.mf-shogyo.co.jp/link.php?url=http://www.searchinteraction.com

    June 14, 2021 at 05:09 | Report abuse | Reply
  28. hardee's near me

    https://local.kbzk.com/__media__/js/netsoltrademark.php?d=hiddenapples.com

    June 14, 2021 at 05:16 | Report abuse | Reply
  29. dealerships near me

    I used to be able to find good advice from your content.

    http://wsiefusion.net/Redirect.aspx?destination=www.callfeeder.com/

    June 14, 2021 at 07:18 | Report abuse | Reply
  30. menards near me

    Howdy! I could have sworn Iíve visited this web site before but after going through a few of the posts I realized itís new to me. Anyways, Iím definitely pleased I found it and Iíll be book-marking it and checking back often!

    http://www.funai.gov.br/index.php/component/finder/search?q=https://www.postfallsholistichealth.com/

    June 14, 2021 at 12:31 | Report abuse | Reply
  31. appliance repair near me

    Hi there! I could have sworn Iíve visited this site before but after going through a few of the articles I realized itís new to me. Nonetheless, Iím definitely pleased I found it and Iíll be bookmarking it and checking back frequently!

    http://freedback.com/thank_you.php?u=https://ocrv.store/

    June 14, 2021 at 12:46 | Report abuse | Reply
  32. bj's near me

    An impressive share! I have just forwarded this onto a co-worker who had been conducting a little homework on this. And he in fact bought me dinner simply because I discovered it for him... lol. So let me reword this.... Thanks for the meal!! But yeah, thanks for spending time to talk about this matter here on your web site.

    http://www.yousite.com/__media__/js/netsoltrademark.php?d=www.spokanevalleywebdesign.com

    June 14, 2021 at 20:41 | Report abuse | Reply
  33. บาคาร่า66

    Hi, I desire to subscribe for this webpage to take newest updates,
    thus where can i do it please help.

    June 14, 2021 at 21:57 | Report abuse | Reply
  34. xem todaytv trực tiếp

    Tỷ Số đá Bóng Trực Tuyến Thời Điểm Hôm Naytruc tiep vl1Theo thể thức thi đấu, đội thắng ở cặp đấu này sẽ giành tấm vé đến Lithuania vào ngày hội bóng đá lớn nhất thế giới đến futsal. Tuyển futsal Việt Nam bước vào trận play-off lượt đi tranh vé dự play-off World Cup 2021 với sự tự tin. Tuy vậy, HLV Phạm Minh Giang bày tỏ, toàn đội không ngán Lebanon tuy vậy sẽ tìm cách để khắc chế sức mạnh của đối thủ bởi trên băng ghế huấn luyện là nhà cầm quân Ramiro Lopez, người từng dẫn dắt futsal Tây Ban Nha.|Dựa vào lịch tranh tài, quý khách rất có thể chuẩn bị xếp việc làm

    https://rucyprus.net/detail/thethao90-com-100946.html

    June 14, 2021 at 22:36 | Report abuse | Reply
  35. Camper Repair Near Me

    http://pantybucks.com/galleries/hpf/64/clair/index.php?link=http://ocrvcenter.com/durastar-collision-repair-shop-near-me/

    June 15, 2021 at 00:11 | Report abuse | Reply
  36. RV Repair Near My Location

    http://www.qatar.vcu.edu/?URL=rotoaire.com/product/woo-album-3/

    June 15, 2021 at 01:47 | Report abuse | Reply
  37. RV Repair Mission Viejo

    I used to be able to find good info from your blog articles.

    http://umbraco.realeflow.com/108514?url=https://ocrvcenter.com/fire-truck-collision-repair-shop-near-me

    June 15, 2021 at 03:02 | Report abuse | Reply
  38. RV Repair Huntington Beach

    http://www.e-tsuyama.com/cgi-bin/jump.cgi?jumpto=www.ocrvcenter.com/rv-bathroom-repair-near-me

    June 15, 2021 at 04:38 | Report abuse | Reply
  39. Rodrigo Youd

    Have you ever heard of second life (sl for short). It is essentially a game where you can do anything you want. sl is literally my second life (pun intended lol). If you would like to see more you can see these Second Life articles and blogs

    http://www.creativeshed.com/tag/shakespeare/feed/

    June 15, 2021 at 05:29 | Report abuse | Reply
  40. RV Repair Mission Viejo

    A fascinating discussion is worth comment. There's no doubt that that you ought to write more about this subject, it might not be a taboo subject but usually people don't speak about these topics. To the next! Kind regards!!

    http://www.shinobi.jp/etc/goto.html?ocrvcenter.com/rv-repair-shop-castaic-californiacity-temp-wireframe

    June 15, 2021 at 06:59 | Report abuse | Reply
  41. Addie Lero

    Have you ever heard of second life (sl for short). It is essentially a online game where you can do anything you want. sl is literally my second life (pun intended lol). If you would like to see more you can see these second life articles and blogs

    http://everydayliteracies.blogspot.com/2007_11_01_archive.html

    June 15, 2021 at 08:37 | Report abuse | Reply
  42. RV Repair Shops Near Me Now

    http://sweetpaulmag.com/Redirect.aspx?destination=http://ocrvcenter.com/rv-repair-shop-west-hills-california/

    June 15, 2021 at 10:41 | Report abuse | Reply
  43. RV Repair Shop Near Me

    http://services.nfpa.org/Authentication/GetSSOSession.aspx?return=http://raisingcolorado.com/2010/12/nascar-and-band-aids-just-your-typical-holiday-post.html/comment-page-68

    June 15, 2021 at 12:15 | Report abuse | Reply
  44. Nearest RV Repair

    http://qnrwz.com/__media__/js/netsoltrademark.php?d=http://www.ocrvcenter.com/rv-repair-shop-claremont-california/

    June 15, 2021 at 16:42 | Report abuse | Reply
  45. RV Repair Shops Nearby

    http://alacrabook.de/__media__/js/netsoltrademark.php?d=slack-redir.net

    June 15, 2021 at 18:55 | Report abuse | Reply
  46. RV Repairs Near Me

    You made some really good points there. I looked on the web to find out more about the issue and found most people will go along with your views on this website.

    https://localbusiness.theledger.com/__media__/js/netsoltrademark.php?d=ocrvcenter.com/rv-tire-repair-near-me

    June 15, 2021 at 23:03 | Report abuse | Reply
  47. RV Repair Near Me Now

    Great post! We will be linking to this great content on our site. Keep up the good writing.

    https://aarss.com/redir.php?siteref=&aarsslink=https://www.ocrvcenter.com/national-general-rv-collision-repair-shop-near-me

    June 16, 2021 at 04:18 | Report abuse | Reply
  48. RV Repair Shops Nearby

    Hi, I do think this is a great site. I stumbledupon it 😉 I will come back yet again since I book-marked it. Money and freedom is the greatest way to change, may you be rich and continue to help other people.

    http://novalogic.com/remote.asp?NLink=https://ocrvcenter.com/rv-dent-repair-near-me/

    June 16, 2021 at 04:43 | Report abuse | Reply
  49. Sprinter Repair Orange County

    Hello there! I just would like to give you a big thumbs up for the great information you've got right here on this post. I'll be coming back to your website for more soon.

    http://biz.timesfreepress.com/__media__/js/netsoltrademark.php?d=www.ocrvcenter.com/rv-cabinet-repair-near-me

    June 16, 2021 at 06:19 | Report abuse | Reply
  50. bowling alley near me

    https://rocksolidengineering.net/__media__/js/netsoltrademark.php?d=https://www.ocrvcenter.com/

    June 16, 2021 at 13:31 | Report abuse | Reply
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19

Post a comment


 

CNN welcomes a lively and courteous discussion as long as you follow the Rules of Conduct set forth in our Terms of Service. Comments are not pre-screened before they post. You agree that anything you post may be used, along with your name and profile picture, in accordance with our Privacy Policy and the license you have granted pursuant to our Terms of Service.

Advertisement
About this blog

Get a behind-the-scenes look at the latest stories from CNN Chief Medical Correspondent, Dr. Sanjay Gupta, Senior Medical Correspondent Elizabeth Cohen and the CNN Medical Unit producers. They'll share news and views on health and medical trends - info that will help you take better care of yourself and the people you love.